Carrying luggage around Dubai Mall is not practical. The mall is huge, the Metro bridge walk alone takes 10 to 15 minutes, and Downtown Dubai can be crowded and hot.
Many travelers arrive before hotel check in or fly late after checkout. Dragging suitcases through the mall or to Burj Khalifa quickly turns a fun visit into a tiring one.
Luggage storage solves this problem. If you are looking for luggage storage in Dubai Mall, there are several verified options available in 2026, depending on your budget and schedule.
This guide explains exactly where to store your bags, how much it costs, and which option works best for your situation.
Quick Takeaways
- Dubai Mall offers official luggage storage inside the mall through the Dubai Mall Luggage Concierge powered by DUBZ.
- Storage starts from AED 50 per bag per day inside the mall.
- Airport check-in from the mall costs AED 150 for one bag and saves airport queue time.
- Cheapest nearby storage starts from around AED 12 to AED 20 per bag per day with third-party providers.
- Airport storage at Dubai International Airport costs AED 35 to AED 50 per bag for up to 12 hours.
- Pickup and delivery services start around AED 159 for the first bag and are best for families with heavy luggage.
- Most third-party providers allow free cancellation before the booking start time.
Does Dubai Mall Have Luggage Storage?
Yes. Dubai Mall offers an official luggage concierge service inside the mall. The service operates in partnership with DUBZ.
The counter is located on the Ground Floor near Fashion Parking P3. Visitors can store luggage for the day, arrange airport delivery, or complete airline check in before heading to the airport.
This service is especially useful for:
- Transit travelers with a same-day flight
- Families carrying multiple suitcases
- Tourists who check out at 12 PM but fly at night
- Visitors going to Burj Khalifa after shopping
In addition to suitcase storage, Dubai Mall also offers a Shop and Drop service. This allows visitors to temporarily leave shopping bags at guest services while continuing to explore the mall.
Official Dubai Mall Luggage Concierge Prices
The following rates are based on current 2026 pricing reported at the mall counter. Prices may vary slightly depending on bag size or peak travel periods.
Storage Only
| Number of Bags | Price (AED) |
| 1 Bag | 50 |
| 2 Bags | 100 |
| 3 Bags | 150 |
In some cases, large suitcases may reach up to AED 70 per bag. For a family of four carrying four medium bags, expect around AED 200 per day.
Storage and Airport Delivery
| Number of Bags | Price (AED) |
| 1 Bag | 100 |
| 2 Bags | 150 |
| 3 Bags | 200 |
This option works well for travelers who want to shop freely and go directly to the airport later.
Storage and Airport Check In
| Number of Bags | Price (AED) |
| 1 Bag | 150 |
| 2 Bags | 200 |
| 3 Bags | 250 |
This is ideal for transit travelers. For example, if you land in Dubai at 8 AM and fly out at 9 PM, you can check in early and explore Downtown without luggage.
Small shopping bags, up to five pieces, cost around AED 25. These prices apply per day.
Opening Hours
The luggage concierge follows Dubai Mall operating hours. Standard hours are 10 AM to 12 AM. Weekend hours may extend later. Hours may change during Ramadan and public holidays.
If your flight is very late at night, check the closing time before choosing this option.
How DUBZ Works at Dubai Mall?
DUBZ is a Dubai based baggage handling company. Inside Dubai Mall, it powers the airport check in and delivery process.
If you use the mall counter, the staff handle everything on site. If you book directly through DUBZ online, they can collect bags from hotels or residences and deliver them to the airport.
Business travelers often prefer this service because it reduces airport waiting time. Families also benefit because they avoid long airport baggage lines with children.
DUBZ focuses on airline processing and logistics. It is different from third party storage networks that only hold bags.
This option suits travelers flying out the same day who want to avoid airport queues.
Third Party Luggage Storage Near Dubai Mall
If your main goal is lower cost, several international storage networks operate close to Downtown Dubai.
Main providers include:
- Stasher
- Bounce
- Nannybag
- Qeepl
These companies partner with hotels and local businesses. You book online, receive the address, drop your luggage, and collect it later.
This category is best for budget travelers and backpackers.
2026 Average Prices
Prices vary by provider and exchange rate. Below is a clear comparison of daily rates and insurance coverage in 2026.
| Provider | Starting Price (Foreign Currency) | Approximate Price (AED) | Best For |
| Stasher | From USD 3.69 | AED 14–20 | Budget travelers |
| Bounce | From USD 3.25 | AED 12–35 | Flexible locations |
| Nannybag | EUR 8–9 | AED 30–35 | Higher insurance |
| Qeepl | — | From AED 21.90 | Mid-range option |
For a solo traveler with one bag, this can cost less than a taxi ride in Downtown.
Insurance Coverage
| Provider | Insurance Coverage |
| Bounce | Up to USD 10,000 per booking |
| Nannybag | Up to EUR 10,000 |
| Stasher | Up to GBP 1,000 |
| Qeepl | Varies by partner location |
Insurance provides protection against loss or damage based on provider terms. Always review coverage limits before booking.
Location Distance
Most partner locations are within 5 to 12 minutes walking distance from the mall entrances. Many are inside Downtown hotels or commercial towers.
From Dubai Mall Metro Station, total walking time to storage partners may reach 15 to 20 minutes depending on building location.
Budget travelers should check the walking route before booking.
Cancellation Policy
Most third party storage services allow free cancellation before the booking start time.
Size and Weight Limits
Most providers accept large suitcases and strollers. Oversized sports equipment may require approval.
Pickup and Delivery Storage Services
Another option is luggage pickup and delivery. One known provider near Downtown Dubai is BaggageTAXI.
How It Works?
You schedule a pickup online. A driver collects your luggage from your hotel or residence. They store the bags securely and can deliver them later to the airport or another address.
Families with 4 to 6 bags may find this easier than walking through Downtown traffic.
2026 Estimated Pricing
- Basic storage without delivery can start from around AED 29 per bag per day.
- Pickup and delivery packages usually start around AED 159 for the first bag.
- Additional bags typically cost around AED 35 each.
This is the most convenient but highest priced option.
Airport Luggage Storage Comparison
Some travelers prefer storing luggage directly at the airport before heading into the city. At Dubai International Airport, short term storage is available in Terminal 1 and Terminal 3.
Average 2026 pricing
| Terminal | Price (AED) | Duration |
| Terminal 3 | 35–40 | Up to 12 hours |
| Terminal 1 | 40–50 | Up to 12 hours |
This option works for travelers who land early and plan to visit Dubai Mall before hotel check in. However, you must return to the airport to collect your luggage.
Walking Access and Transport Tips
Burj Khalifa/Dubai Mall Metro Station connects directly to Dubai Mall through the Metro Link Bridge. The indoor walk usually takes around 10 to 15 minutes depending on crowd levels and walking speed.
If you plan to visit Burj Khalifa after shopping, luggage storage inside the mall is more convenient than outside partner locations. If you arrive by taxi, request drop off at the Grand Drive entrance for faster access to concierge services. Always factor walking time if you are carrying heavy bags.
Safety and Security
All providers require identification at the time of drop off. Bags are tagged, recorded, and stored in secured areas.
Dubai Mall stores luggage inside a monitored internal facility with staff supervision. Third party partners keep bags inside staffed premises and use security seals. Most providers do not accept cash, jewelry, passports, or hazardous materials. If you carry expensive electronics, choose a provider with higher insurance coverage.
Cancellation and Refund Policies
Dubai Mall concierge usually does not offer refunds once storage begins. Third party providers often allow cancellation before the booking start time through their website or app. Always review the terms carefully before making payment.
When To Choose Each Option?
- Choose Dubai Mall concierge if you want airport check in or same day departure convenience.
- Choose Stasher if you want the cheapest option.
- Choose Bounce or Nannybag if you prefer higher insurance coverage.
- Choose BaggageTAXI if you want pickup and delivery without carrying luggage.
- Choose airport storage at Dubai International Airport if you plan to return to the airport the same day.
Your final decision should depend on your flight time, number of bags, and walking tolerance.
Frequently Asked Questions
How Much Does Luggage Storage Cost at Dubai Mall?
Storage costs AED 50 per bag per day. Airport check in for one bag costs AED 150. Prices may vary slightly based on size.
What is The Cheapest Luggage Storage Near Dubai Mall?
Stasher and Bounce offer some of the lowest daily rates starting around AED 12 to AED 20 per bag.
Can I Store Luggage Overnight Near Dubai Mall?
Yes. Third party providers allow overnight bookings. The mall concierge closes when the mall closes.
Can I Check In My Flight From Dubai Mall?
Yes. DUBZ processes airline check in at Dubai Mall for selected airlines and sends luggage to Dubai International Airport.
Is Airport Storage Cheaper?
Airport storage costs around AED 35 to AED 50 for up to 12 hours. It may be cheaper for short stays, but you must return to the airport to collect your bags.
Final Words
After comparing all available options, the best choice depends on your travel plan. If you are flying the same day and want to skip airport queues, the Dubai Mall concierge powered by DUBZ offers the most efficient solution.
If you want to spend less, nearby third party storage providers offer lower daily rates within walking distance.
From experience, planning luggage storage before you arrive makes a big difference. Dubai Mall is one of the busiest destinations in the city.
When you remove the stress of carrying bags, you enjoy your time more and move comfortably.
Confirm prices and opening hours in advance, then choose the option that fits your schedule and budget.
